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'Will I look dumb?' Human-like virtual assistants can deter help-seeking |
January 10, 2018
Virtual assistants have become increasingly sophisticated -- and more human-like -- since the days when Clippy asked if you needed help with your document. These assistants are intended to make programs and apps easier to use, but research suggests that human-like virtual assistants may actually deter some people from seeking help on tasks that are supposed to measure achievement.
Link: https://www.sciencedaily.com/releases/2018/01/180104153430.htm
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