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Ailing Obamacare site to get a "tech surge" |
October 21, 2013
The U.S. Department of Health and Human Services (HHS) is boosting the IT trauma team giving urgent care to the Obamacare website, which has badly malfunctioned since its launch almost three weeks ago.The embattled agency said on Sunday that it is working around the clock and calling in an A-Team of IT experts as it scrambles to cure the ills plaguing HealthCare.gov."Our team is bringing in some of the best and brightest from both inside and outside government to scrub in with the [HHS] team and help improve HealthCare.gov," the blog post reads. "We're also putting in place tools and processes to aggressively monitor and identify parts of HealthCare.gov where individuals are encountering errors or having difficulty using the site, so we can prioritize and fix them."Other emergency measures being taken as part of what HHS calls a "tech surge" include defining new test processes to prevent new problems and regularly patching bugs during off-peak hours.To read this article in full or to leave a comment, please click here
Link: http://www.pcworld.com/article/2056320/ailing-obamacare-site-to-get-a-tech-surge.html#tk.rss_all
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