Google introduces Helpouts, a new way to get help over video

November 05, 2013

Google has launched a new tool that connects people with experts over live interactive video for free or paid advice, while adding a revenue stream for the company in the form of transaction fees from providers.People can choose help from others, instant or scheduled, on the new Helpout service based on their qualifications, availability, price, ratings and reviews.They can use a computer or a mobile device, provided they have a Google+ account, built-in or external webcam and microphone. Google has also launched an Android app for Helpouts."We want to use the convenience and efficiency of the web to enable everyone, no matter where they are or what time it is, to easily connect with someone who can help," Udi Manber, Google's vice president of engineering, said in a blog post late Monday.To read this article in full or to leave a comment, please click here

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