How to return your gadget gifts without any runaround

January 02, 2013

December may be the season of giving, but January is the season of returning. Unfortunately, returning that not-quite-right gift can be tricky. With so much shopping happening online these days, it isn’t always clear where to turn—plus, you have to deal with packing, shipping, and other details. And if you don’t have a receipt, sending back electronics and tech gear can be particularly complicated, as it’s often burdened with restocking fees and other annoying restrictions. Here are a few tips to ease the hassle of returning tech products. If you don’t want to keep it, don’t open it: This is especially important for electronics—t Even if your entire family is waiting for you to rip into your new Kindle Paperwhite, keep the box sealed if you plan to use the credit to get a Fire 4G. The return process will be much smoother if the item is snug in its original, sealed package. If it’s open, repack it: Keep all of the original packaging and repack carefully, with accompanying accessories, documentation, and other components, in their original condition. Time is of the essence: The holidays are busy for everyone, but don’t put off making that return. Most retailers have time limits for returning holiday gifts—especially gifts purchased on Black Friday or through other promotions. Procrastinate, and you might be too late. To read this article in full or to leave a comment, please click here

Link: http://www.pcworld.com/article/2019658/how-to-return-your-gadget-gifts-without-any-runaround.html