Officials target end of November for smooth HealthCare.gov

October 25, 2013

HealthCare.gov, the malfunctioning insurance-shopping website at the heart of the controversial Obamacare program, should be running smoothly for the vast majority of users by the end of November, about two months after its launch, officials said. While many users are now able to register at the site and apply for insurance coverage, the site still needs “dozens” in the areas of website performance and functionality, said Jeffrey Zients, a former acting director at the White House Office of Management and Budget brought in by the U.S. Department of Health and Human Services to assess the site. The website is “fixable,” Zients said during a Friday press briefing. “It’ll take a lot of work, and there are a lot of problems that need to be addressed.” Visitors to the site should see improvements every week, he said. By the end of November, “the vast majority of consumers will be able to successfully and smoothly enroll through HealthCare.gov,” he said. “The issues with HealthCare.gov today will be resolved, and the system will operate as its designed to. There will be much-improved response times and fewer time outs.” To read this article in full or to leave a comment, please click here

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