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Patch expert wants Microsoft's Ballmer to get to the bottom of buggy updates |
September 17, 2013
A Microsoft MVP—Most Valued Professional—and Windows expert has sent company CEO Steve Ballmer a letter asking him to look into the worrisome trend of sub-standard patches that crippled computers, forced IT personnel to scramble to undo snafus and damaged Microsoft’s hard-earned reputation.
Susan Bradley, one of the moderators of the Patchmanagement.org email list—called a “listserv”—who also frequently offers free advice on Microsoft’s support forums and writes a weekly column on patching for the “Windows Secrets” newsletter, posted her Ballmer letter to the list last Wednesday.
“On behalf of everyone in this community, may I respectfully request that you assign someone in a management position to investigate what is going on with quality control with patch testing lately?” Bradley asked Ballmer.
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Link: http://www.pcworld.com/article/2048870/patch-expert-wants-microsofts-ballmer-to-get-to-the-bottom-of-buggy-updates.html#tk.rss_all
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