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Rackspace to help customers debug their programs |
May 14, 2013
Facing fierce competition in the market for cloud services, hosting provider Rackspace has pledged to help its users debug the programs they'll run on Rackspace's OpenStack platform."Traditionally, Rackspace has been in the infrastructure support business, and now customers are [interacting] at the application level," said Scott Sanchez, director of strategy at Rackspace. "We wanted to make sure when customers called, we weren't telling them the basics, but supporting them as developers."The additional expertise will be incorporated into the standard support package for the company's OpenStack-based Rackspace Cloud service.Specifically, Rackspace wants to make it easier for developers to understand how their applications can interact, in their native languages, with OpenStack and the Rackspace Cloud service, through the use of Rackspace's APIs (application programming interface) and SDKs (software development kits).To read this article in full or to leave a comment, please click here
Link: http://www.pcworld.com/article/2038724/rackspace-to-help-customers-debug-their-programs.html#tk.rss_all
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