Review: Nimble is a powerful CRM system for business users

December 06, 2012

If you're having trouble keeping up with email, events, and multiple social networks, you might be considering an all-in-one solution. Free and simple options such as MultiMi or Fanmix turn your social networks into one big inbox, but if you're running a business, have a team to manage, or simply like to see all your activities in one place, give Nimble ($15 per month per user, feature-limited free version for personal use only) a try. Nimble is more than just a social media dashboard: It's a full CRM system. It connects your Google accounts (including Google+), Facebook, Facebook Pages, Twitter, LinkedIn and Foursquare accounts under one roof. You can also add your Google Calendar, and import Outlook CSVs or any other contact CSVs. Unlike regular social clients such as TweetDeck or HootSuite, Nimble puts emphasis on interaction and individuals, and not on your social streams. Nimble is a Web app, so there's nothing to download. After signing up, start by adding your email and social accounts. You can choose to import up to 30,000 contacts from different networks (3,000 contact for Personal accounts), or simply connect your accounts without importing. The import process is surprisingly quick, and by the time you finish going through the introduction tour, all your contacts will be available in Nimble. The Messages tabs contains all your interactions from all over the Web. Nimble's dashboard includes five main tabs: Activities, Contacts, Deals, Messages, and Social. In Contacts, you will find a full list of all your contacts from all the networks you added to Nimble. Duplicate contacts are pretty common despite Nimble's automatic merge feature, but you can easily merge them manually. When looking at contacts, you can read their social streams, see related contacts, read your personal history with the contact and sometimes find other social profiles you're not yet connected to. If you're running a business, this can give you easy background information and remind you of previous conversations. To read this article in full or to leave a comment, please click here

Link: http://www.pcworld.com/article/2018591/review-nimble-is-a-powerful-crm-system-for-business-users.html