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Salesforce.com continues focus on mobility with new reports, dashboards |
July 03, 2014
Salesforce.com is rollling out enhancements to its Salesforce1 mobile application, with new reporting and dashboard capabilities that give users a way to dig deeper and more broadly into CRM data.While the mobile app had already provided a way to view custom reports and dashboards, now a user can tap their way down into the system to look at and update underlying information.The update is part of a “major investment” over the past couple of years by Salesforce.com, said Todd Enders, senior director of analytics. “Our customers are really passionate about reporting.”“We have customers saying, I’m never going to go into a restaurant without checking the Yelp reviews first,” he added. By the same token, those customers don’t want to make a business decision without getting their hands on relevant information, Enders said.To read this article in full or to leave a comment, please click here
Link: http://www.pcworld.com/article/2450660/salesforcecom-continues-focus-on-mobility-with-new-reports-dashboards.html#tk.rss_all
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