Surface Pro 2 users wait for Microsoft's firmware fix

December 29, 2013

Even as Microsoft promised to speed up work on a re-release for a flawed Surface Pro 2 firmware update, customers continued to damn the company for the fiasco. Microsoft yanked the firmware update earlier this month, about a week after it shipped the non-security fixes on December 10. Surface Pro 2 owners had complained that the update reduced their tablets’ battery life and spontaneously changed how the devices went into or out of the power-saving sleep mode. Originally, Microsoft said that it would re-release the firmware update “after the holidays,” which the company confirmed should be interpreted as some point after New Years Day, or January 1, 2014. However, this week the Redmond, Washington company revised its timeline. “We are working to release an alternative update package as soon as possible,” a spokeswoman said via email on Thursday. She declined to be more specific about the re-release’s availability, reiterating only that it would be ASAP. To read this article in full or to leave a comment, please click here

Link: http://www.pcworld.com/article/2083251/surface-pro-2-users-wait-for-microsofts-firmware-fix.html#tk.rss_all