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Survey: Users love their desktops more than their cheapo tablets |
September 22, 2015
That bright shining future where they predicted consumers would forsake their fuddy duddy desktops for tablets? Try again.
The latest survey from the American Customer Satisfaction Index showed consumer satisfaction with tablets plummeted this year by six percent, while desktops held strong.
“Weaker customer satisfaction and slowing sales growth suggest that early enthusiasm for tablets has worn off,” said Claes Fornell, ACSI Chairman and founder. “As large-screen smartphones become more popular, they’ve made tablets somewhat redundant —caught in between the mobility of a smartphone and the power and functionality of a desktop.”To read this article in full or to leave a comment, please click here
Link: http://www.pcworld.com/article/2984846/tablet-pc/survey-says-consumers-love-their-desktops-but-the-swooning-over-tablets-is-over.html#tk.rss_all
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