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Zoho adds enterprise features to its CRM software, eyes Salesforce.com |
November 14, 2013
Zoho has added a series of features to its CRM (customer relationship management) software in a bid to appeal to larger companies as well as lure away customers from the likes of Salesforce.com.In some respects, the Zoho update amounts to the company catching up to Salesforce.com and others rather than showcasing truly new innovations.Zoho CRM Enterprise now includes improved territory management, allowing customers to be broken up by factors such as geographic area and revenue, allowing sales teams to hone their efforts around specific groups of prospects. In addition, Zoho has added the ability to run sales forecasts according to geography.Larger companies with multiple divisions and lines of business may also need more than a standard set of CRM modules. To meet this need, Zoho CRM Enterprise now includes the ability to create custom modules that are compatible with the standard set.To read this article in full or to leave a comment, please click here
Link: http://www.pcworld.com/article/2063700/zoho-adds-enterprise-features-to-its-crm-software-eyes-salesforcecom.html#tk.rss_all
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